Introduction

At Slidekart, customer satisfaction is important to us. This Return & Replacement Policy outlines the conditions under which returns or replacements are accepted.


Return Eligibility

Returns are applicable within 3 days from the date of delivery and are accepted only under the following conditions:

  • The product received is damaged
  • The product has a manufacturing defect
  • Size-related issues (where applicable)

Conditions for Return

To be eligible for a return or replacement:

  • The product must be unused, unworn, and unwashed
  • The product must be returned in its original packaging with all tags and accessories intact
  • The return request must be raised within 3 days of delivery

Non-Returnable Items

Returns will not be accepted in the following cases:

  • Change of mind or personal preference
  • Incorrect order placed by the customer
  • Products showing signs of use or damage caused after delivery
  • Return requests raised after 3 days of delivery

Return Process

  1. Contact our customer support within 3 days of delivery.
  2. Share order details along with clear images/videos of the issue.
  3. Our team will review the request and confirm eligibility.
  4. Approved returns will be replaced or processed as per our policy.

Replacement / Refund

  • Replacement will be provided for eligible products, subject to stock availability.
  • If a replacement is not available, a refund or store credit may be issued at our discretion.
  • Refunds (if applicable) will be processed to the original payment method within the standard processing time.

Shipping for Returns

  • In cases of damaged or defective products, return shipping instructions will be shared after approval.
  • Slidekart reserves the right to decide the mode of return shipment.

Important Notes

  • All return approvals are subject to inspection.
  • Slidekart reserves the right to reject returns that do not meet the above conditions.

Contact Information

For return or replacement requests, please contact us:

Company Name: Slidekart Traders
Brand Name: Slidekart
Mobile: 7904227103


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